
Shangri-La Group
General Technician Job in Hong Kong is available at Kowloon Shangri-La, Hong Kong, for an experienced technician who can maintain hotel facilities, equipment, and systems. The role requires at least two years of hotel experience, electrical knowledge, and the ability to work shifts. Candidates with relevant electrical registration or boiler maintenance experience have an advantage. The position also offers development opportunities, competitive benefits, recognition programs, and colleague stay and travel perks.
Main Duties and Responsibilities
The General Technician will help ensure that hotel facilities and equipment remain safe and operational. The main responsibilities include:
- Maintaining and repairing water supply and electrical systems in guest rooms, restaurants, kitchens, and other departments.
- Checking and maintaining hot water pumps, cold water pumps, and seawater pumps.
- Assisting with the operation, maintenance, and repair of boilers, steam, drainage, and related mechanical systems.
- Handling emergency plumbing and drainage repairs.
- Performing other duties assigned by supervisors.
The role covers several technical areas, so candidates need to respond carefully to routine maintenance tasks as well as urgent repair needs.
General Technician Job Requirements
Applicants should have at least two years of relevant hotel experience. The employer also prefers candidates with useful electrical and mechanical knowledge.
Important requirements include:
- At least 2 years of hotel experience in a similar role
- Valid Certificate of Registration of Electrical Workers, Grade A or Grade R, would be an advantage
- Boiler maintenance experience would be an advantage
- Willingness to work shifts
- Good spoken Cantonese
- Knowledge and experience related to electrical and building services
- Boiler operation knowledge or a fire-tube boiler operator licence would be an advantage
Candidates should also be comfortable working as part of a hotel maintenance team and following instructions from supervisors.
Skills Needed for the Position
A successful technician should have strong fault-finding, repair, maintenance, and problem-solving skills. Attention to detail is important because electrical, water, boiler, and drainage systems directly affect hotel operations.
Good communication is also useful. The employer specifically requires the ability to communicate in Cantonese, while shift flexibility is important because hotel facilities operate throughout the day.
Salary and Benefits
The job advertisement does not provide a specific salary amount. Therefore, no salary figure has been added.
The listed benefits include:
- Competitive benefits
- Recognition programs
- Colleague stay and travel perks
- Structured learning and development pathways
- Opportunities to develop professional and leadership skills
- A workplace that supports personal growth
- An inclusive and respectful working environment
- Opportunities for professional advancement
Career Growth at Kowloon Shangri-La
This General Technician role can provide practical experience across several hotel systems, including electrical, water, plumbing, boiler, steam, and drainage equipment. The employer also highlights structured learning and development opportunities, allowing colleagues to strengthen their technical and leadership skills.
For candidates who already have hotel maintenance experience and meet the required qualifications, this General Technician Job in Hong Kong offers an opportunity to build their technical career in a major hotel environment.



